Passive application-oriented end-to-end monitoring

SharePath APM:

For everyone: IT developers, operational IT, application support.

SharePath supports development teams as well as operational IT and application support. The monitoring solution reliably delivers information on end-user experience, service level agreement (SLA) compliance, individual transactions, and infrastructure efficiency.

SharePath creates more than 180 different data analysis views that all IT areas can access at any time. The views provide information for problem resolution, performance optimization, trending and capacity planning. Emerging performance issues can be pinpointed and resolved quickly - before the end user even notices.

Transactions that are not SLA-compliant are immediately identified at a glance.
Transactions that are not SLA-compliant are immediately identified at a glance.
Bubble chart and key figure table for monitoring applications
Bubble chart and key figure table for monitoring applications

Monitors all components

Baseline

Application performance issues exist everywhere: mobile and desktop devices, infrastructures, application code, networks, data, and application architectures. Even interconnected applications can cause performance problems. What's more, IT environments are becoming increasingly heterogeneous. In addition to Java and .NET, they contain other technologies and devices and software from numerous vendors, including load balancers, Web servers, authentication servers, ESBs and application servers.

Operational IT teams need to monitor all components and understand their impact on the user experience. Most traditional tools cannot do this.

Solution

SharePath provides a holistic view of the degradation of an application's performance and thus end-user experience, regardless of the type of application and underlying technologies.

SharePath covers current and future technologies in the enterprise and provides an overarching view of transaction processes, behaviors and bottlenecks. It reliably and seamlessly monitors the actual end-user experience. Its unique data collection technology enables tracking of operations across all components without exception - without requiring code changes.

Easy to implement and operate

No in-depth programming or code knowledge is required to install, implement, and operate SharePath on an ongoing basis. Once the SharePath Collector (data collector) is installed, transaction paths are automatically determined. Applications can be managed efficiently and independently.

SharePath is extremely resource-efficient and monitors a large number of different components without the need to intervene in the transaction data stream.

Technical specifications

SharePath supports

different operating systems like Windows, Linux, Solaris, z/Os (IBM Mainframe) etc.
Web servers like IIS, Apache etc.
Application servers like IBM Websphere, Oracle Weblogic, JBoss, Tomcat etc.
Databases like IBM DB2, Oracle, Microsoft SQL Server, PostgreSQL, Sybase, MySQL etc.
Protocols and transports, frameworks, languages and platforms like Java, J2EE, JSP, .NET, ASP.NET, ASP, PHP, C, C++, Documentum (content server), Oracle Forms, IBM Portal Server etc. and EAIs, Messaging, Brokers
Connectors like Websphere Message Broker, Websphere MQ, RabbitMQ, Tuxedo, Microsoft Biztalk etc.

For Real User Monitoring (RUM) SharePath supports

  • all major browsers and user front-ends such as Microsoft Internet Explorer, Firefox, Chrome, Safari, Citrix, Windows desktop applications, etc.
  • mobile applications on iOS and Android


SharePath enables code-level representation for .NET, Java/JRE and PHP, as well as SQL statement representations for databases. Support for other packages (systems, applications, etc.) can be implemented individually upon request.

Your goals:

  • seamless performance monitoring from an end-user perspective
  • monitoring of even complex application architectures
  • clear visualizations that can be used by all IT departments
  • SLA monitoring
  • rapid, targeted solutions to emerging performance problems
  • Performance optimization, trends and capacity planning

Your solution: SharePath APM

  • broad technology coverage
  • highest information accuracy
  • self-contained and easy to implement and operate


Ensure that all critical applications are always available and running fast - for satisfied end users.

Requirements of our customers

"What is the performance of my application(s) and does it meet SLAs?"


"Why are the same types of user requests sometimes handled well and sometimes poorly?"


"What element is impacting performance and therefore the end user experience?"


What causes most of the load when a layer or component is shared between applications?"


"What transaction types affect the load of a particular database the most?"


"What infrastructure resources are being consumed by a particular application?"


...and we'll deliver the right solution.
Rely on CitraTest APM® and
the many years of experience of
Intelligent Solutions.